Frequently asked
about UK→Spain moves
6 categories, 33 questions.
Routes & service
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Yes — that is the entire point. We are a single-route specialist, not a generalist firm with a Spain brochure. We do this corridor every week and know it end-to-end.
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Yes for full-house surveys — wherever you are in mainland UK we will visit at your address.
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Yes — the ten regions on our destinations page cover all of mainland Spain plus the Balearic Islands and Canary Islands.
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Weekly minimum to most Spanish destinations. Costa del Sol, Madrid, and Barcelona often more often in peak season.
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Yes — partial-loads share a route on consolidated weekly runs.
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For northern Spain (Bilbao, Galicia, Asturias, Cantabria), often yes. Portsmouth → Bilbao or Plymouth → Santander direct ferries are sometimes faster than the Eurotunnel-and-France-overland route.
Customs & paperwork
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Yes, end-to-end. EORI registration with HMRC, ToR1 declaration, Spanish aduanas entry-point declaration, bilingual customs inventory — all filed by us on your behalf.
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Most household goods owned more than 6 months qualify for the EU Transfer of Residence (ToR) relief and move duty-free.
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Yes — every UK-to-EU goods movement requires the originator (you, the household) to have an EORI. Free, takes 1-3 days from HMRC.
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No — that is yours to apply for at the Spanish consulate in the UK before flying out (recommended) or at the Oficina de Extranjería after arrival. We strongly recommend the consulate-in-UK route.
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No — those are yours to manage with the Spanish authorities. We provide guidance and time the move so your goods arrive after your residencia is in place.
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The Canaries have a separate customs zone (IGIC instead of IVA) and slightly different paperwork at island arrival. We handle this; the implications are manageable.
Insurance & protection
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Yes — all-risks goods-in-transit cover is included with every move, underwritten by a UK marine insurer.
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Yes, with declared-value documentation at survey.
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Claims are reported in writing within 7 days of delivery, with photographs and the inventory document.
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Yes — BAR Overseas Group member. Code of conduct, dispute resolution, advance-payment protection on your deposit.
Pricing & quotes
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Send us a brief through the quote form on this site, or call us. We arrange a survey of your UK property and the written quote follows by email.
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Yes. The written quote is one figure covering door-to-door, customs, and insurance.
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Yes — taken at booking confirmation. Balance due before the lorry leaves the UK.
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Yes. We do not push for a sale.
Timing & logistics
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Typically 4-8 days door-to-door. Direct ferry to northern Spain is sometimes shorter; Canary Islands add substantial ferry time.
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Yes. UK-side and Spain-side indoor storage available, climate-controlled options at most depots.
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Ideally 2-3 months for full-house moves. Apply NIE at Spanish consulate in UK 2-3 months ahead too.
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Yes — we run year-round. Direct ferries to northern Spain can be weather-affected in deep winter.
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Yes — via Spanish mainland customs + ferry/sea-freight to the destination island.
Special items & destinations
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Yes — pianos are routine. Specialist piano movers, dedicated cradles, climate-monitored transit.
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Yes. Custom crates with art-grade construction, climate-controlled where required.
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Yes — climate-controlled transport with the right paperwork.
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Yes, through our vehicle-partner network.
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No — pets travel under their own regime through specialist firms. We coordinate timing.
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Yes — Madrid Central permit booked through the Ayuntamiento, small-van shuttle for pedestrian zones.
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Yes — concierge clearance is standard practice. Some Sotogrande and Marbella gated developments need 24-hour advance notice.
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Yes — smaller-vehicle final-mile transfer for the narrowest village centres.